Everything New In ServeHQ: July 2019 Edition

We’re working hard to bring you incredibly useful software that makes ministry more calm and more fun. While TrainedUp has helped thousands find that calmness through online training, we launched HuddleUp to calm down your team communication…and make it a little fun, too.

Since launching HuddleUp last month, we’ve loved getting to watch pastors bring personality to their communication through video. AND we’ve already added some new features to HuddleUp to help you communicate even better. Here’s what’s new!

HuddleUp

More information about HuddleUp – We’ve been hard at work creating documenation to help you better understand what HuddleUp is and how it works. Here are some of the new resources: HuddleUp vs. Email, HuddleUp vs. Facebook Groups, HuddleUp example post.

Bundled email notifications for comments on a post at 7am and 7pm – For everyone that’s part of a Post, they’ll get an email in the morning and evening with a digest of the comments that were left on that Post. It’s an unobtrusive way for your people to stay in the loop on each Post’s conversation.

Ability to mute notifications for a Post – Since we added more email notifications related to each Post, we wanted to make sure you also have control over receiving those notifications. Now you can mute email notifications on a Post if you’d like. You can find that setting in the dropdown menu at the top of each Post.

Ability to archive Posts – Some Posts get old and are no longer relevant. Now you can archive those Posts. Archiving does not delete the Post. It moves it into a separate space for archived Posts. Remember, no Posts can be deleted in HuddleUp. We’ll write up a blog post about HuddleUp transparency in the near future.

Ability to search all Posts – Once you’ve sent a bunch of Posts, you’ll probably want an easy way to find an old Post. We’ve added a simple search to make that, well, simple.

Ability to disable all comments on a Post – Sometimes you just don’t want comments on a Post. We get it. So we’ve added the ability to disable comments on any Post. It’s also in the dropdown menu at the top of each Post.

All ServeHQ Tools

Updated support site with more help articles and better search/find ability – Our team spent a significant amount of time improving our support site to make it even easier (and prettier) to find information about TrainedUp and HuddleUp and get answers fast.

Email notifications are much prettier now – For years now, we’ve sent very…serious emails. We had lots of reasons for keeping our system emails plain. But now we’ve decided to take the leap and redesign our emails to make them a little nicer to look at…and easier to read. Every email you get from our system will now clearly come from TrainedUp or HuddleUp and have clear actions for you or your people to take.

Revamped UI for selecting and managing many people at once – Our product team has redesigned the user interface for selecting many people and then performing an action with that selection. For example, you can now select more than 10 people at once and enroll them in a Course or add them to a Post.

TrainedUp

Bulk user management now available on ALL TrainedUp plans – Hey, great news! We’ve given everyone on every account level the ability to manage many users at once with bulk user management. This has always been only available for Standard accounts and higher, but now we’re making it available for everyone with no upgrade needed.

User organization (Groups) now available on ALL TrainedUp plans – We also made it easy to organize all your people into Groups (previously called Ministry Areas), no matter what account level you’re at. You’ll find the ability to create Groups in your People tab and then add people to those Groups as you see fit.

Coming soon!

We’re not done…not even close. Over the next few weeks we’ll be finishing and testing integrated chat for your HuddleUp account. We don’t want to give away too much too soon, so that’s all I’ll say about chat for today. Look for more information in the coming weeks.